Frequently Asked Questions

Find answers to common questions about our AI & software consulting services. Can't find what you're looking for? Contact us directly.

Everything you need to know about working with us

We keep engagements transparent and outcome-driven. Here are answers to the most common questions about how we scope, build, and support AI and software initiatives.

What AI and software consulting services do you offer?
We help teams plan, build, and scale AI-powered software. Our core offerings include AI strategy & roadmaps, GenAI product development (LLMs, RAG, copilots), AI automation & agents, data engineering & MLOps, AI governance & risk, and modern software engineering.
How do you scope an AI project?
We start with a short discovery to define the business goal, success metrics, constraints (data, security, compliance), and the fastest path to a measurable outcome. Then we turn that into a clear scope, delivery plan, and a set of concrete artifacts (architecture, implementation plan, backlog, and milestones).
How long does it take to deliver value?
Most teams see meaningful progress in 2–4 weeks (discovery, prototypes, and early integrations). Production releases typically take 4–12+ weeks depending on data readiness, integration complexity, and the target reliability/security bar.
Do you build production systems or prototypes?
Both. We often start with a prototype to validate the approach quickly, then harden it into a production-ready system with proper security, evaluation, monitoring, and operational runbooks.
What kinds of AI solutions do you build?
Common solutions include internal copilots, customer support automation, document intelligence, workflow orchestration with agents, search and retrieval systems, forecasting/optimization pipelines, and AI-enriched data products.
Can you integrate with our existing stack?
Yes. We regularly integrate with CRMs, ERPs, data warehouses, internal APIs, identity providers (SSO), and common SaaS tools. We design with maintainability in mind so your team can own the system long-term.
How do you handle data privacy, security, and compliance?
We design solutions around least-privilege access, data minimization, auditability, and secure deployment patterns. Where needed, we help implement guardrails like PII redaction, policy-based access, prompt/response filtering, and human-in-the-loop workflows.
Do you provide MLOps and ongoing support?
Yes. We can implement CI/CD for ML, automated evaluations, model and data monitoring, and incident response playbooks. We also offer retainers for ongoing improvements, reliability, and feature work.
What does pricing look like?
We offer fixed-scope builds for well-defined deliverables, and retainers for ongoing AI delivery. We’ll recommend the simplest pricing model after discovery so scope, timeline, and expectations are clear.
Do you work with teams outside Pennsylvania?
Yes. We work with teams across the United States and run projects effectively with async communication plus lightweight weekly touchpoints.
What makes Wixenco different?
We combine strong product thinking with hands-on engineering. Our focus is shipping usable systems—not slide decks—and making sure you can measure outcomes, operate safely, and iterate quickly.

Still have questions?

Get in touch and tell us what you're trying to build. We'll recommend a clear next step and a realistic plan.